Privacy Policy

At London Timberworks Ltd, protecting your privacy is a priority. This privacy policy explains how we collect, use, and protect personal information when you interact with our online platform and services.

Information We Collect

We collect information that you provide voluntarily when requesting quotes, booking services, or contacting us, as well as technical data automatically collected during website use.

• Contact details such as name, phone number, and email address
• Service requirements and preferences
• IP address and browser information collected through cookies and logs

Use of Your Information

We use your information to provide and improve our carpentry and joinery services, communicate with you, and ensure a secure and effective online experience.

• To prepare estimates and manage bookings
• To respond to inquiries and provide customer support
• To maintain website security and prevent fraud

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with trusted third parties only when necessary to deliver our services or as required by law.

• Authorized contractors assisting in service delivery
• Legal or regulatory authorities in compliance with applicable law

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined or to comply with legal obligations.

Your Rights Under GDPR

Subject to applicable law, you have the right to:

• Access your personal data
• Request correction or deletion of inaccurate information
• Restrict or object to certain processing activities
• Data portability where applicable
• Withdraw consent at any time without affecting prior processing

Cookies and Tracking

Our online platform uses cookies to enhance user experience and collect analytics information. You may control cookie preferences via your browser settings.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Information

For any questions or requests regarding your personal data or this privacy policy, please contact us at:

This privacy policy reflects our commitment to comply with applicable data protection legislation, including the General Data Protection Regulation (GDPR).